Select your SIRIUSXM, XM, or SIRIUS product type below for support materials.If you need more information regarding our Smartphone Apps for i Phone, i Pod touch, Kindle Fire or Android devices, please More details.They have swap the radio/nav unit twice, re-ran a new antenna wire, message still occurs. I was curious if anyone out there with a Sirius radio on their e65/e66 received Channel 18, or had it listed as an option in their Sirius channel list?I spoke to Sirius and they provided some cryptic info about my radio being too old to receive some of the channels, so I picked up a Gen2.5 ... Updating channel list, thats what i see, even after 3 hours.Make sure the Sirius XM antenna is mounted on the outside of the vehicle and that there are no obstructions blocking its view.If you are parked in an underground garage, you should receive a signal after leaving the garage.Additional troubleshooting tips specific to your Sirius XM radio can be found in your Sirius XM radio's user manual.Helpful tips and procedures to improve performance of your Sirius XM Radio can be found at Installation Help.
For those of you who have Sirius XM, can you please tell me how many times you see the message, updating channels, on the radio/nav display.
I have tried restarting the i Phone (holding down both home and side buttons at the same time) and I have also tried shutting down the i Phone (holding the side button and swiping).
Just because you can listen on your computer, tablet or smart phone does not necessarily mean you have the correct subscription.
This was one of the earlier problems with the mygig.
I found above info in the manual and mentioned that serial # to Sirius when I called.